Returns’ treatment is a strategic factor in achieving customers’ loyalty. Fast processing inspires confidence and avoids a considerable part of doubt and frustration. 2 Point 0 has organised return adresses in different countries in order to reduce distance between your customer and yourself. Upon arrival in our warehouse, returns are registered in our IT system with instant visibility via a secured internet link. Consolidated shipments to your premises can be organised with negociated frequency in order to optimise transport cost.
Our premises are located in the south of Luxembourg. The modern warehouse is equiped with recently installed intrusion and fire alarm systems. All storage locations are bar-coded in order to ensure efficient goods retrieval. The warehouse management system allows FIFO and FEFO handling, as well as registration of serial numbers, lot numbers and/or expiration dates.
Our know-how is the result of consecutive experiences during more than 25 years in the luxembourgish, european and worldwide logistics and transport sector business. We like to share these. We offer simple advise and counsel for free. We can provide more elaborated projects, give set-up and conception support or execute interim management missions.